TrustAccessibility statement
Built for members of every age and ability
In short
Hineni is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, so members of any age or ability can sign up and follow through on a phone. Its design choices center on signing in, tapping and filling in forms. Usability rounds include older adults, whose needs shape the design.
Last reviewed 3 November 2026 by the Hineni team
Which design choices support accessibility?
Hineni's design choices answer the WCAG 2.2 criteria that bear most directly on signing in, tapping and filling in forms.
- Members sign in with an emailed link. Criterion 3.3.8 rules out memory or retyping tests at sign-in, and the World Wide Web Consortium (W3C) lists email links as a sufficient technique.
- Primary buttons and answer rows measure at least 44 by 44 pixels. Criterion 2.5.8 sets 24 by 24 pixels, and W3C advises the larger enhanced size for important controls.
- Members never retype what they already gave. Criterion 3.3.7 asks that earlier answers be filled in or selectable, so Hineni carries name, phone and email forward.
- Help appears in the same place on every screen, naming the volunteer's coordinator, as criterion 3.2.6 asks.
Why does Hineni design with older adults in mind?
Hineni designs for older adults because W3C notes that their needs overlap with disability needs, so a screen that works for them works for more members. Screens are checked with a keyboard, a screen reader and 200 percent zoom on a phone, and members can report any barrier they find.
W3C notes that ageing can bring declines in contrast sensitivity, fine motor control and short-term memory. Large tap targets, email-link sign-in and answers carried forward address each of those needs, and usability rounds with volunteers over 70 test them.
How do I report an accessibility barrier?
Report a barrier through the contact form on the Hineni demo page, and a member of the team that built Hineni will answer you by name. Tell us the screen you were on, what you tried to do and the device or assistive technology you used. A screenshot helps if you can take one.
Members can also tell the lay leader named on their sign-up, who can pass the report to the team. Reports help the team decide which improvements to make first.
Questions about accessibility
Hineni is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, with large tap targets, sign-in by emailed link and no retyping of information already given. The same design standard applies to every screen that members, lay leaders and staff use, and it is written with older adults in mind.
Source: W3C, WCAG 2.2
Sources
- W3C, WCAG 2.2, Understanding Success Criteria 2.5.8, 3.3.7, 3.3.8 and 3.2.6, accessed October 2026
- W3C, Older Users and Web Accessibility, accessed October 2026
- Hineni Volunteer Research: UX Principles, 30 October 2026
Last reviewed 3 November 2026 by the Hineni team.
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